Energy bill support

If you’re struggling to pay your energy bills, contact your energy provider first as they may be able to help.

Who to contact for support with energy bills

Your energy provider

In the first instance, contact your energy provider to see if they can offer any assistance. They may be able to review your bill and payment plan or have hardship funds available.

Your local council

All local councils participate in the Scottish Welfare Fund. This includes a crisis grant which you can apply for (provided you are eligible) to cover the costs of food and gas and electricity in an emergency. Find out how to apply for a crisis grant

Your local Citizens Advice office

Contact your local Citizens Advice office. It will be able to help you identify any grants you may be entitled to and support you with any applications.

British Gas Energy Trust

If you are renting through a Housing Association some social housing providers have pots of funding for energy support. You could try contacting your social housing provider to see if they can offer advice and support.

Home Energy Scotland

Home Energy Scotland provide advice and support on energy issues, including accessing grants for those eligible for energy efficiency measures.

Advice and guidance

The Independent Food Aid Network can direct you to guidance on:

– Applying for grants.
– Social security eligibility checks.
– Debt advice.
– Hardship payments.
– Social security claims.

Find out more